FAQ Support
How to get help?
Please contact us through the Support form above and include as much detail as possible so we can help faster. Alternatively, Email Support@mnnexus.com.au
Helpful details to include!
- Your order number ✅
- The console model you own ✅
- The product name you purchased ✅
- A short description of the issue ✅
- Photos of the port, label, or product if compatibility is unclear ✅
Product compatibility support
Choosing the correct cable or power supply matters. Many consoles have similar-looking ports, but different power requirements.
Before ordering, we recommend checking:
- Your exact console model number
- The product title and compatibility notes
- Any plug, voltage, or model-specific details shown on the product page
If you’re unsure, contact us before purchasing and we’ll help confirm compatibility
Shipping?
We offer free shipping on orders over $75.
For all shipping questions, please contact support using the contact website form. If your order appears delayed, include your order number and the name used on the order. Orders are usually dispatched within 1–2 business days.